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At Natures Zest, we are committed to protecting the privacy of all of our customers. Any information that you provide to us will be dealt with in accordance with this privacy statement.
This statement determines how Natures Zest will store and use any information relating to you. This privacy statement applies to our entire website. Any changes or amendments to these policies will be posted on our terms and conditions. www.natureszestnutrition.com is owned by Natures Zest Limited.
This section plainly sets out and explains our privacy and cookies policy of Natures Zest Limited (trading as www.natureszestnutrition.com) and explains how we use your personal information (meaning that any information about you which is personally identifiable such as your name, address, telephone number or email address. This Privacy Policy together with our Terms & Conditions of use details the basis on which any personal data we collect from you or that you provide to us, will be processed by us.
Natures Zest respects your privacy and only collects information that is necessary to facilitate the delivery of our product to our customers and to give surety you of the best possible online shopping experience. All information is stored securely and kept confidential. We may from time to time send emails to our customers informing them of updates and changes to our services.
In order to ensure the best possible shopping experience, we collect information about how our customers use the Natures Zest website. All data is stored and treated with strict compliance to all current data protection legislation and is not passed on or made shared to any party other than Natures Zest Limited.
We collect data to assist with the following:
Details of all transactions you carry out via our website and to assist with the processing and fulfilment of your orders. The information that you provide us by completing the forms on our website or otherwise that you provide to us via email. This includes information provided at the time of registering to use our website – www.natureszestnutrition.com (including your email address, name, address and/or contact telephone number) or requesting further information. We may also ask you for further information when you report a problem with our site or product/s.
How we use your information:
We use your information in the following ways:
To ensure that all content from our website is presented in the most effective and useful manner for you and to improve your overall shopping experience.
To provide you with offers, information, products or services that you request from us or which we think may be of interest to you and where you have consented to be contacted for such purposes.
To facilitate and process your order and any of such contracts entered into between you and us.
To alert you about any amendments or changes to our services or products.
If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us as soon as possible at support@natureszestnutrition.com. We will correct promptly any information which was found to be incorrect.
Security
Natureszestnutrition.com uses (SSL) secure server software to encrypt all information you input before it is sent to us. Furthermore, as required by the US Data Protection laws, we follow stringent security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. Our security measures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.
We do not store credit card details nor do we share financial details with any 3rd parties
Co-operation with law enforcement bodies
We record the IP addresses of all persons submitting orders to assist with fraud prevention and will disclose any information necessary to fully co-operate with law enforcement agencies in investigating suspected lawbreakers.
Contact and delivery information
We collect Contact and Delivery information (e.g. name, billing address, delivery address and email address). The Customer's Contact and Delivery information are used to get in touch with the customer when necessary and to supply the products as ordered.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Natureszestnutrition.com uses cookies to enable our systems to recognise your browser and to provide an improved personalised shopping experience. Natureszestnutrition.com reserves the right to amend this policy from time to time.
Account cancellations
Should you wish to close your account, please contact our Customer Services Team who will be happy to assist you with this request. Once you cancel your account you will no longer be able to shop online or receive e-mails from us. You can if you wish to re-register at a later date using the same email address however any historic order information will not be available to view.
Please note you will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services Team in the first instance at support@natureszestnutrition.com
Website Links
Natureszestnutrition.com may contain links to other websites that we think may be of interest to you. Once you have used these links to visit an external site, we do not have any control over that external site. External sites are not regulated by this privacy statement and as such we have no control over them or how they control your privacy during a visit to their site.
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