Explore the solutions to frequently asked questions from our visitors. We trust you'll discover the information you seek. If your query isn't addressed here, please reach out to us. We welcome the opportunity to assist you and value your inquiries.
I have received an incorrect item, what should I do?
If you have received an incorrect item in your order than please contact our Customer Service team who will be able to assist you.
I have an item missing from my delivery, what should I do?
If you have not received your full order (short delivery) then please contact our Customer Service team who will be only too pleased to help.
How much time will you take to dispatch an order after placing an order?
Orders are typically dispatched within 24 hours after placement.
Do you ship your product internationally?
Currently we do not ship our products internationally, but we are working on expanding our service.
Are your products GMP certified?
Yes, we only use manufacturers who are fully registered as a GMP Facility.
Are your products manufactured in an FDA Registered Facility?
Yes, as we believe the only way to guarantee quality and assurance of purity for our products is to have them produced In an FDA Registered Facility under stringent manufacturing codes.
Which kind of probiotics Range do you have?
We offer a diverse range of probiotics to support different health needs, and most of them are enriched with prebiotics.
Do you have any product range for Vision Health?
Yes, we have a specialised product range for Vision Health in various count-sizes.
Do you also deal in products for weight management?
Yes, we have a dedicated range of products to support weight management, check them on our website.
Are your products produced in a GMP Registered Facility?
Yes, all our products are manufactured in GMP Registered Facilities to ensure top-quality.
Is shopping with Natureszestnutrition.com secure?
Yes, shopping with Natureszestnutrition.com is 100% safe. Our secure checkout is certified by Trustwave. We do not store your credit / debit card details at any time. As soon as you click to confirm your order your credit card details are encrypted and processed immediately.
If I have an issue related to my order, whom do I contact?
Please contact our customer support team for assistance with order-related issues at support@natureszestnutrition.com.
If I have an issue related to any product, how do I contact?
Reach out to our customer support team at support@natureszestnutrition.com with any product-related concerns.
How many Payment modes are available on your website?
We offer various payment modes, including credit/debit cards and other secure online payment options like PayPal.
Do You Accept International Payments?
Yes, we accept international payments for your convenience
Can We place an order through phone?
Currently, orders can only be placed through our website.
How can I return my purchased product?
Follow the instructions on our Returns page for a smooth return process.
How much time will take to process a refund after a product return?
Refunds are processed promptly after we receive the returned product; it should not take more than a few days.
Is there any facility available to pick up returns from the customer's address?
Currently, we do not offer pickup services for returns.
Is your website safe for doing online Payment?
Absolutely, our website ensures a secure environment for online payments.
Is your website encrypted with SSL?
Yes, our website is encrypted with SSL for enhanced security.
Does your website have customer data protection?
Yes, we prioritise customer data protection, and our website adheres to strict security measures.
